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Customer Reviews

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We take pride in delivering world-class service to all of our customers. Read what some of our satisfied clients have said about us!

We called Critical Systems for emergency service. They were at our home in one hour despite a major snowstorm and state of emergency. They repaired our generator and only charged us normal service rates! What more can you ask for!” Robert K., Milford PA

Our pump station generator failed after 40 years of service. We only had two hours until sewage would spill onto the street so we called for a rental generator. It arrived in time and no sewage spilled. We consider Critical Systems part of our team!” Charles V., Minersville, PA

My home generator system failed during a heavy rain storm. Snow was melting and the water was filling my basement. I needed power ASAP! I called my electrician and he told me to call Critical Systems. They arrived and replaced the coolant sensor in my unit. Within minutes my basement was drying out and a disaster was avoided. I signed up for the maintenance agreement from then on.” Shannon L., Wind Gap, PA

They are reliable and professional. Always a pleasure to work with.
Kevin A. Easton, PA

The technician was knowledgeable and took the time to make sure I understood. I will recommend them to my friends.” Pete M. Scranton, PA

Thanks so much for correcting my generator issues just in time! It’s working well and we are enjoying electricity even though everyone around us doesn’t have electric. it’s been 3 days so far and electric isn’t expected to be back for 3-4 more days! Thanks!” J & S

“Tom & Crew,
Thank you for donating the generator & lights for Mady’s Snow Day. We are very grateful for your generosity! –The Laws & Mady’s Angels”